24 - Hour Emergency Service

We operate a 24-hour emergency service. Our Senior Managers and staff are on call after working hours and during the weekend and public holidays to deal with any travel related emergencies. Duty rosters are circulated to clients on a regular basis. Ideal Tours and Travel Ltd will provide an Emergency Duty Roster.

24hService

Travel plans often change unexpectedly, making short notice or en-route ticketing a must. Ideal Tours and Travel is a subscriber to the ‘Galileo’ product ‘Iburst’ that facilitates unlimited round the clock access to Galileo reservations and Ticketing functions using laptops. In this instances staff members who are on duty after hours are therefore fully equipped to offer travel related assistance whenever it is required. A monthly duty roster will be circulated giving details of the staff on call and their contacts.

Hotel & Accomodation

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Photo Tour

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Our Address

Kilimani, Galana Rd

Maple Court hse No. 6

P.O.Box 36503-00200

Tel: +254-020-2697942 / 2304023

Cell: +254-799030785

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.



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Contact us Today

Kilimani, Galana Rd

Maple Court hse No. 6

P.O.Box 36503-00200

Tel: +254-020-2697942 / 2304023

Cell: +254-799030785

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.