Other Related Services

Visa Acquirement:

Our staffs have been trained to include information on entry visa/transit requirements when they dispatch itineraries. In addition we shall obtain visa application forms, lists of requirements and facilitate visa processing on behalf of your staff, liaising with Embassies and High Commissions where the personal appearance of the applicants is not necessary. You will be advised of any applicable visa fees that shall be paid directly to the authorities concerned.

Advise on Health Requirement;

Certain destinations, especially within Africa, require travelers to have a valid international vaccination certificate for Yellow Fever, among others. Our staff shall advise as and when these certificates are required.

Air Travel Insurance;

We can provide upon request a range of travel related insurance products. Our Travel consultants have received comprehensive product training in the electronic sale of AIG Kenya Travel Insurance.  AIG Kenya is a member of American International Group Inc. and offers Individual, Family, and Group Insurance.

The benefits include Emergency Medical Expenses – insured amount of US$200,000.00, personal accident – insured amount US$25,000, Cancellation and Curtailment – insured amount US$1,500.00,
Personal Liability abroad – insured amount US$100,000.00

A 24-hour medical emergency and assistance telephone line operated by International SOS is provided for use when travelers are in need of cash advances, Consular referrals, or Emergency travel and accommodation arrangements

Customer Data:

with the aim of providing personalized service, Ideal’s staffs have been trained in maintaining ‘Client Record Files’, a Galileo product that facilitates the storing of data on frequent travelers such as:

- Seat Allocation: Wherever possible, our staff will make their best effort to allocate you with the seat of your choice.

- Frequent Flyer Programs; we suggest that staff that travel frequently enrol in the various frequent flyer programs being offered by the international airlines. Our staff will provide details of the various benefits these programs offer to the individual as well as the organization.

- Special Dietary Requirements

This information is automatically incorporated into booking files at the time of travel.

Meet and assist service;

For both arrival and outbound travellers, we offer an optional meet and assist service at a minimal cost.  

     A uniformed Representative will ensure the following:

- Welcome guests upon arrival and departure.

- Assist travellers with immigration and custom formalities.

- Escort the travellers to the appropriate Ideal Tours and Travel vehicle for transfers from the airport.

However, it is advisable that this service is requested at least four working days in advance.

Hotel & Accomodation

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Our Address

Kilimani, Galana Rd

Maple Court hse No. 6

P.O.Box 36503-00200

Tel: +254-020-2697942 / 2304023

Cell: +254-799030785

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.



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Contact us Today

Kilimani, Galana Rd

Maple Court hse No. 6

P.O.Box 36503-00200

Tel: +254-020-2697942 / 2304023

Cell: +254-799030785

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.